Todd Donohue
Director of Experience Design @ Salesforce
“I had the pleasure of working with Luis Delgado at PayPal, where he served as the Lead Experience Architect on our program. Luis is an exceptionally talented and dedicated professional. He not only led his initial project with impressive organization and clear documentation but also quickly brought me and another team member up to speed. His collaborative approach was evident from the start, fostering a truly productive team environment. Due to his initial efforts and leadership, we were able to expand our single opportunity into eight additional projects, fundamentally influencing what “experience” means at PayPal.”
Adish Patil
Senior Product Manager @ PayPal
“I worked with Luis during his SF Professional Service stint with PayPal’s Sales Technology team. He has played a key role as a designer on our team, helping create several high-impact experiences, such as our revamped Seller Home (Launchpad), which has had critical acclaim across our organization. His ability to navigate complex challenges and transform user feedback into meaningful designs is invaluable. Luis’s attentiveness to the small details is one characteristic I appreciate. Every item in a design exists for a reason, and he proactively calls out concerns and makes excellent recommendations.”
Alex Killough
Director of Experience Design @ Salesforce
“Luis and I worked together on a complex project with a Fortune 100 client. Luis’ professionalism, dedication, organization, and meticulous attention to detail were critical to our team’s successful delivery. He owned design documentation, worked directly with customer product managers and technical architects defining product capabilities, and served on a governance team across design groups from multiple partner organizations. I look forward to the opportunity to work on a team with Luis in the future.”
Peter Lipman
Director of Experience Design @ Salesforce
“If you like working with motivated, self-driven individuals who are constantly seeking to improve, ask smart questions, and consistently engage with a positive and upbeat attitude, then Luis is your guy! I was Luis’s manager at Salesforce during the 2022-2023 fiscal year, and he never failed to impress me with his attitude and drive. Luis is a great, well-rounded team player who fully dedicates himself to his work. If you have the opportunity to work with him in the future, do not hesitate. Jump at the chance.”
Jon Balza
Director of Experience Design @ Salesforce
“I was thrilled to have Luis on the User Experience team for a large scale project. He understands how to design for a product, reaching the right balance of user needs, iterative product design, platform technology, and business value. His design thoughtfulness is excellent, and with him, I know the result will be user centric, delivered via a high quality visual design. I’m looking forward to the next time I get to work with him!”
Richa Jindalh
Senior Technical Product Manager @ PayPal
“Luis has been immensely supportive, and his collaboration has been instrumental in driving our progress. His contributions have been nothing short of exceptional. Luis is extremely organized, always comes well-prepared, and the consistent progress updates he shares every day are helping us stay on track and energized. The knowledge he brings and the creativity he shows in every discussion make him an incredibly valuable part of our project team.”
William Clifford
Director of Technical Consulting @ Salesforce
“I had the pleasure of managing Luis when he first joined Salesforce and I was extremely impressed with how quickly he picked up the quirks and challenges of designing for the platform. He got thrown into the deep end of the pool on his very first engagement, having to design screens for a custom application for one of our top tier accounts, and he knocked it out of the park. He’s been on a roll ever since, picking up Salesforce certifications while managing some of the harder client engagements we have. Luis is bright, thoughtful, hard working, and creative.”
Rob Gura
Senior Director of Engagement @ Salesforce
“I had the pleasure of working with Luis during an engagement at PayPal, where he served as an Experience Designer on several high-impact initiatives. Luis played a key role in the redesign of our sales application—covering leads, opportunities, and quotes—as well as a major strategic effort we called “Seller Launchpad,” among other experience design projects. Luis brings a thoughtful, user-centered approach to everything he does. He takes the time to truly understand the requirements, explores and tests design alternatives, and always delivers clear, thorough documentation.”
Angel Yeh
Director of Experience Design @ Salesforce
“I had the chance to work with Luis on the PayPal project, where he played a key role as a designer on my team. Luis was crucial in helping us visualize design solutions, especially when we had many unknowns or moving pieces. His ability to simplify complex challenges was invaluable. Luis shows strong leadership by guiding design discussions and supporting his teammates. He leads by example, encouraging collaboration and keeping the team focused on the project goals. His leadership is inclusive, he listens to everyone, and he steps in to help when needed. His balance of leadership and humility makes him a natural motivator.”
Valerie Helms
Principal Systems Experience Manager @ T-Mobile
“Luis embodies a true passion for creating exceptional customer experiences. What sets Luis apart is his methodical and organized approach to every aspect of his work. Even under the tightest of deadlines, he remains cool and composed, consistently delivering outstanding results. His communication style is exceptionally clear, and he has an innate ability to convey his vision effectively to both team members and stakeholders. Luis’s commitment to excellence is evident in his work. He consistently goes above and beyond expectations, producing designs and solutions that not only meet requirements but also exceed them.”
Nitesh Chawathe
User Experience Architect @ Salesforce
“Luis’s leadership abilities are remarkable. He has an innate ability to inspire and motivate his colleagues, driving them towards excellence with his vision and guidance. His dedication to fostering talent within the team has been instrumental in creating an environment conducive to growth and success. Luis’s meticulous attention to detail ensures that every aspect of his work is executed flawlessly. His proficiency in leveraging the Salesforce Platform to develop innovative solutions has consistently contributed to our success.”
Spike McCue
Senior Experience Designer @ Salesforce
“If someone said “Hey, who do you want to work with on this project?” I would pick Luis. Luis is hard working, he jumps on every available opportunity to help out. I was consistently impressed with his skill, no matter what type of task he was tackling. His design skills are good, his research skills are good, his client skills are good. Besides all that, he’s also just a pleasure to work with. Luis is someone you want on your team.”
Protik Sengupta
Senior Engagement Delivery Manager @ Salesforce
“It has been inspiring to work with Luis as he shared his passion for design and user experience with our team. He has a sharp eye for user experience and knows how to make an action as simple as possible for the user. He has collaborated very well with our architects and understands the limitations of technology so can easily translate the business needs into his design.”
Roland Wallin
Senior Digital Product Manager @ T-Mobile
“Luis is highly recommended. He is an absolutely fantastic user experience designer and development partner. Luis has excellent ideas and insights, and has partnered well with our business, product, and development teams.”
Antoinette Houston
User Experience Architect @ Salesforce
“Luis in a word is a Rock-Star. I had the pleasure of working with Luis and leading a team comprised of him and one additional incredible designer on a Cisco engagement for almost a year; during this time Luis not only highlighted his skill as a thoughtful and detailed designer, but also as a meticulous aid/assistant to me for a number of different, formal Usability Testing engagements I led + facilitated with the Cisco ecosystem. Luis is a great addition to ANY UX team and takes direction very well. He is a rock star indeed, and I’m a better leader and person as a result of working with him.”
Devika Sadekar
Solutions Architect @ Salesforce
“I had the pleasure of working alongside Luis on a leading AMER telecom project at Salesforce. He has an innate ability to deeply understand and empathize with users, ensuring that designs are intuitive, user-friendly, and meet the needs of the target audience effectively. Luis has consistently demonstrated his ability to tackle complex design challenges with innovative solutions. He possesses a creative mindset that brings fresh and unique perspectives to the project. Looking forward to working with Luis again!”
Michael Torres
Senior Technical QA Consultant @ Salesforce
“I had the pleasure of working alongside Luis on a complex project at Salesforce. He is the definition of a team player. He is not only knowledgeable and talented in his role, but also never hesitates to take time out of his schedule to collaborate or answer questions. This expedited testing on a number of screens and branded elements. I would be thrilled to work with Luis again on another project.”
Clayton Gates
Director of Digital Products @ NYU School of Law
“Luis brings a wide range of experience and skills to building digital products. He understands the big picture of web building and he uses that to guide a project to what is needed, rather than just what is asked for. Luis puts his skills to work in information architecture, UI/UX, wireframing, design, all the way through to coding. Luis’ range of front-end development skills has been extremely helpful to supporting the growth and development of our many products.”
Ian Hurley
Director of Social Media @ Duquesne University
“Luis Delgado is a true team player and always brings fresh ideas and solutions to the table. He uses his extensive (and growing) design and development skills to help improve Northeastern’s social and digital content. Especially helpful for our social media efforts, Luis regularly has his finger on the pulse of the latest news, tech, and pop culture trends. His ability to efficiently manage and move projects to completion would be an asset for any team.”
Anthony Lux
Director of Communications @ Colorado Center on Law & Policy
“Luis is an enthusiastic collaborator who combines creative thinking with a constantly-growing set of technical skills which he applies not only to the tasks at hand but to the larger picture. In my time at Northeastern I worked with Luis both as a cross-departmental colleague and later as a teammate. It was always a joy to brainstorm with him and figure out how to apply new ways of working and thinking to any challenge, and to see him deliver on that promise.”
Alexandra Loizzo-Desai
Senior Creative Project Manager @ Target
“I had the pleasure of working with Luis when he was part of Northeastern’s Enrollment Marketing group. He was an action-oriented collaborator and innovator with a broad skill set, which meant he was constantly juggling multiple tasks. But no matter the project, you could rest assured that Luis would find a way to get it done–and done well. He was always willing to brainstorm, push the envelope, and then execute. And, through it all, he always kept a great sense of humor. I certainly miss having Luis as a colleague on my team.”
Marquis Cabrera
Chairman & Co-Founder @ Stat Zero
“Luis is personable, results-driven, self-motivated, and mission-driven. He was an invaluable part of my time during his tenure with Foster Skills. Luis was responsible for helping to brand the organization, and develop content for our Youtube channel, and much more. He always exceeded expectations and contributed a significant amount of his personal time to make sure we achieved our goals. I would recommend him for a variety of design jobs; I know he will be an invaluable asset that will go above and beyond to help his team.”
Past Clients & Partners
